Message from our Quality Leadership
Our products range from providing health solutions, like COVID-19 testing, to helping battery manufactures keep our environment clean.
Scientists, educators, students, public safety employees and patients are just some of the people that depend on our instruments and products being reliable, accurate, and predictable. In turn, we depend on you, our suppliers, to provide the parts and services we need to help them find the right answers to some of our world’s toughest questions.
Therefore, we invite you to join us as a select supplier and engage in helping us make the world healthier, cleaner, and safer.
The Supplier Quality vision of Thermo Fisher is to strategically align ourselves with a supply base that enables us to provide products/services that make the world healthier, cleaner and safer. Partnering with strategic suppliers will allow us to foster a repeatable process of continuous improvement and process controls.
Here is how our Quality and Sourcing teams are incorporating our 4i core values with each strategic supplier partnership:
We fulfill our Mission to enable our customers to make the world healthier, cleaner and safer by continuously improving the quality of our products and services and by ensuring global regulatory compliance.
Quality is a key part of fulfilling Thermo Fisher Scientific's Mission. Our Customers rely on out products and services to consistently meet their expectations - we need to get them right the first time. And regulatory authorities require us to operate at the highest ethical standards and meet or exceed all requirements. That's why our colleagues take personal ownership for the quality of the work they do each day. And we don't let ourselves becoms complacent; we continuously improve Quality by using our PPI Business System. Our companywide Quality Policy reinforces our promise to focus on quality for our key stakeholders: Customer, Colleagues, Regulatory Authortities and our Company.
From time to time, suppliers may by audited by Thermo Fisher Scientific representatives. Such audits may include reviews of the suppliers’ Quality System and compliance to their processes and procedures, as well as compliance to all applicable requirements that may be delineated in any contracts or agreements that are in effect between the supplier and Thermo Fisher Scientific.
All local/national/international standards must be complied with in the areas of human rights, health, safety, environmental, and Corporate Social Responsibility (CSR) governance as well as the Thermo Fisher Scientific Code of Conduct available on our website.
Products supplied to Thermo Fisher are required to comply with all relevant requirements/regulations of country, federal, state and local environmental regulations.
Regulations that restrict the use of certain products include, but are not limited to, the Medical Device Directive, the RoHS Directive, the REACH Regulation, Conflict Minerals, Waste Electrical and Electronic Equipment (WEEE), Global Harmonization System (GHS) and rules concerning materials safety and materials of animal origin. This may be achieved by policies/procedures for restricting or controlling materials, and/or by implementing collection and waste reduction programs.
Suppliers shall have knowledge of, and inform Thermo Fisher of, restricted and regulated products that are used to manufacture, process, or package products. Additional information will be provided by the supplier, when requested by Thermo Fisher, to ensure compliance to these requirements.
Thermo Fisher continuously monitors its suppliers using various methods. Audits, risk assessments, nonconformance identification, CAPA and SCAR processes, and scorecards are just a few examples. When improvement plans do not reach the expected results, the supplier is required to allow Thermo Fisher to perform an audit or inspection at the supplier’s facilities/processes.
Here too, divisions, business units or sites will have different levels of requirements and approvals. Our suppliers are expected to keep in close contact with the Thermo Fisher Supplier Quality Engineer (SQE) or Procurement representatives, to be properly and timely informed. Expected timelines of response and implementation of corrective action are determined by each division, business unit and site.